In January 2024, YMS Health and Social Care partnered with Newcastle City Council to complete 250 Residential Care Reviews within a 23-week period.
YMS Health and Social Care assembled a highly skilled team of social workers, each with over five years of relevant project experience, to conduct face-to-face care reviews. The project was bolstered by a dedicated Project Excellence Lead who provided clinical support and ensured each review was thoroughly scrutinised before submission.
Throughout the project, the team demonstrated professionalism and dedication by providing regular progress updates in detailed reports, keeping Newcastle City Council consistently informed. They ensured all care plans were relevant, strengths-based, and adhered to best practice standards. Extra care was taken to identify and report any potential safeguarding issues within the visited care homes, showcasing a deep commitment to the well-being and safety of residents.
Thanks to the comprehensive review process and the expertise of the Project Excellence Lead, Newcastle City Council accepted 100% of the work submitted by YMS on the first submission. All assessments were completed within the project timescales and trajectory, highlighting YMS Health and Social Care’s ability to manage time effectively while maintaining the highest quality standards.
YMS Health and Social Care has proven to be an invaluable partner in 2024. Their commitment to excellence, strong communication, and ability to deliver high-quality work within the set timescale has greatly benefited Newcastle City Council. We highly recommend YMS Health and Social Care for any future projects and look forward to the opportunity to work with them again.
Claire Alder – ASC Service Manager, Newcastle City Council
For further information on how YMS can help your Health and Social Care service, please get in touch with us